Privacy policy

PCCI (“we,” “us,” “our”) respects your privacy. This policy describes what information we collect, why we collect it, and the limited cases where we share it to run our services.

1) Information we collect

Information you provide

  • Name, email, phone number

  • Billing and shipping address

  • Company/organization name (if provided)

  • Quote requests and order details (equipment configuration, delivery needs)

  • Customer service communications and documents you submit (purchase orders, delivery instructions)

Payment information

  • Payments are processed by third-party payment providers. We do not store full card numbers.

Automatically collected

  • IP address, device/browser type, pages visited, timestamps, referrer links, and approximate location inferred from IP

  • Cookies and similar technologies

Cookies

  • Used for essential site functions, security, analytics, and (where permitted) marketing.

2) How we use information

We use information to:

  • Provide quotes, process purchases, and coordinate fulfillment

  • Communicate order updates, delivery appointments, and service notices

  • Provide customer support and handle return requests (where applicable)

  • Prevent fraud and protect our systems

  • Improve our website and customer experience

  • Send marketing messages only if you opt in (unsubscribe anytime)

3) When we share information

We may share information with:

  • Service providers (payment processors, freight carriers, fulfillment partners, hosting, email/SMS tools, analytics)

  • Install/service partners (only when requested or needed to fulfill service obligations)

  • Professional advisors (legal/accounting) as needed

  • Authorities when required by law or to protect rights/safety

  • Business transfers (merger/acquisition/asset sale)

We do not sell personal information for money. Some analytics/ads tools may be considered “sharing” under certain state privacy laws—email us to request applicable opt-out options.

4) Your choices

  • Marketing emails: unsubscribe via the link in emails

  • Access/correction/deletion requests: email us (verification may be required)

  • Cookies: control them in your browser (blocking may limit site features)

5) Security & retention

We use reasonable safeguards and keep information only as long as needed for fulfillment, support, compliance, and recordkeeping.

6) Children

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

7) Updates

We may update this policy. The Effective Date above reflects the latest version.

Privacy Contact
PCCI HYPERBARIC SYSTEMS, INC. (PCCI)
300 N Lee St #201, Alexandria, VA 22314
(571) 667-2911 • support@pccistore.com